Effective Date: June 12, 2026
California Home Energy Reduction
California Home Energy Reduction ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, submit a form, request information, or communicate with us.
By using our website, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect the following information:
Personal Information
When you complete a form, request information, or contact us, we may collect:
First and last name
Email address
Phone number
Property address
City, state, and ZIP code
Utility provider information
Information about your home and energy usage
Any information you voluntarily provide
Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Pages viewed
Referring website
Date and time of visit
Cookie and tracking information
How We Use Your Information
We may use your information to:
Determine eligibility for energy-related programs and services
Respond to inquiries and requests
Contact you regarding your submission
Schedule consultations
Improve our website and services
Analyze website performance and marketing effectiveness
Comply with legal obligations
Prevent fraud and misuse
Text Messaging Communications
By providing your phone number and opting in, you consent to receive text messages from California Home Energy Reduction regarding:
Appointment reminders
Survey updates
Program eligibility information
Customer service communications
Promotional and marketing messages (if separately consented)
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying:
STOP to unsubscribe.
For assistance, reply:
HELP
Consent to receive text messages is not a condition of purchase.
Sharing of Information
We do not sell your personal information for monetary compensation.
We may share information with:
Service providers that help operate our business
Marketing and technology vendors
Contractors, installers, or program partners involved in evaluating eligibility or providing services
Government agencies or regulators when required by law
Successors in the event of a merger, acquisition, or business transfer
All third parties are expected to protect your information and use it only for authorized purposes.
Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to:
Improve website functionality
Analyze traffic and visitor behavior
Measure advertising performance
Personalize user experiences
These technologies may include services such as:
Google Analytics
Google Ads
Meta (Facebook) Pixel
Other marketing and analytics tools
You may adjust cookie settings through your browser.
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any third-party sites they visit. No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (e.g., customer service) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet can be guaranteed to be completely secure.
Data Retention
We retain personal information only as long as necessary to:
Provide services
Maintain business records
Comply with legal obligations
Resolve disputes
Enforce agreements
California Privacy Rights
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:
The right to know what personal information we collect
The right to request access to personal information
The right to request correction of inaccurate information
The right to request deletion of personal information
The right to opt out of certain data sharing practices
The right not to be discriminated against for exercising privacy rights
To exercise these rights, contact us using the information below.
Children's Privacy
Our website is not directed toward children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Changes will be posted on this page with an updated effective date.
Contact Information
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:
California Home Energy Reduction
Website: CaliforniaHomeEnergyReduction.com
Email: [email protected]
Phone: 323-606-2396